Advisory Regarding COVID 19
To our valued customers:
The Mattress Experts places the safety and health of our customers and associates above everything the else. As such, we are implementing the following measures, effective 16 March 2020.
Hygiene & Sanitation
Our in-store sleep specialists and warehouse team are cleaning and sanitizing the surfaces, with additional emphasis on the surfaces most touched by our associates and customers. We are disinfecting the pens, card machines and counters between customers to ensure your safety.
We ask our clients to please maintain the 6 feet recommended distance from other customers and our associates. You may be asked to wait outside until customers leave, to help keep a safe environment for everyone. We understand it is a difficult transition to what everyone is used to, but together we can keep each other safe.
Our elderly residents are the most vulnerable to COVID-19. As such, we ask the first hour of each day be reserved for anyone over the age of 60, to allow them a safer environment to shop.
Modification of Offsite Services
Our delivery teams encounter numerous people throughout their day. As such, for your safety, we will only offer deliver service to your door. Our associates are suspending the offsite visits to conduct measurements or confirmation measurements for custom order items.
Reduced Hours of Operation
Until further notice, The Mattress Experts will be open from 9 am to 5 pm, Monday - Saturday.
We value you and your family as not only customers, but as a part of our organization. We wish to give you more than a great night sleep. We want to bring peace of mind to you during these uncertain times. Thank you for understanding and doing your part with us.